Job Title: Call Centre Clerk – Remote
Location: Remote (Philippines)
Job Type: Full-Time
Salary: PHP 20,000 – PHP 25,000 per month, depending on experience and qualifications


About Us:
We are a dynamic and innovative company specializing in outsourcing and offshoring services. We are seeking a talented Call Centre Clerk to join our team. This is a remote position, offering you the flexibility to work from anywhere in the Philippines.


Job Description:
Key Responsibilities:

  • Handle inbound and outbound calls professionally and efficiently.
  • Respond to customer inquiries and resolve issues in a timely manner.
  • Provide information about products and services to customers.
  • Document customer interactions and maintain accurate records.
  • Follow up on customer calls when necessary.
  • Ensure customer satisfaction by providing excellent service.
  • Adhere to company policies and procedures in handling calls.
  • Collaborate with team members to achieve call centre targets.

Requirements:

  • High school diploma or equivalent; Bachelor’s degree preferred.
  • Minimum of 2 years of experience in a call centre or customer service role.
  • Proficiency in call centre software and Microsoft Office Suite (Excel, Word).
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict resolution skills.
  • High attention to detail and accuracy.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Excellent interpersonal skills and a customer-focused attitude.
  • Experience working in a remote environment is a plus.

Benefits:

  • Competitive salary
  • Flexible working hours
  • Opportunity to work with a creative and dynamic team
  • Professional development opportunities
  • Health and wellness benefits

How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their experience and why they are a good fit for this role.


HOW TO APPLY:
Please submit your application via the following link:
baysideoutsourceco.com/careers-page/ with the subject line “Call Centre Clerk – Remote.”
Follow us on Facebook and Instagram @baysideoutsourceco for updates and more opportunities!
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Due to high application volumes, only successful applicants will be contacted within 4 weeks. If you don’t hear from us, your application was not shortlisted, but your CV will be saved for future opportunities. Thank you for your interest in Bayside Outsource Co.

Job Category: BPO
Job Type: Full Time
Job Location: Remote (Philippines)

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