Job Title: Call Centre Clerk – Remote
Location: Remote (Philippines)
Job Type: Full-Time
Salary: PHP 20,000 – PHP 25,000 per month, depending on experience and qualifications
About Us:
We are a dynamic and innovative company specializing in outsourcing and offshoring services. We are seeking a talented Call Centre Clerk to join our team. This is a remote position, offering you the flexibility to work from anywhere in the Philippines.
Job Description:
Key Responsibilities:
- Handle inbound and outbound calls professionally and efficiently.
- Respond to customer inquiries and resolve issues in a timely manner.
- Provide information about products and services to customers.
- Document customer interactions and maintain accurate records.
- Follow up on customer calls when necessary.
- Ensure customer satisfaction by providing excellent service.
- Adhere to company policies and procedures in handling calls.
- Collaborate with team members to achieve call centre targets.
Requirements:
- High school diploma or equivalent; Bachelor’s degree preferred.
- Minimum of 2 years of experience in a call centre or customer service role.
- Proficiency in call centre software and Microsoft Office Suite (Excel, Word).
- Excellent verbal and written communication skills.
- Strong problem-solving and conflict resolution skills.
- High attention to detail and accuracy.
- Ability to work independently and manage multiple tasks simultaneously.
- Excellent interpersonal skills and a customer-focused attitude.
- Experience working in a remote environment is a plus.
Benefits:
- Competitive salary
- Flexible working hours
- Opportunity to work with a creative and dynamic team
- Professional development opportunities
- Health and wellness benefits
How to Apply:
Interested candidates are invited to submit their resume and a cover letter detailing their experience and why they are a good fit for this role.
HOW TO APPLY:
Please submit your application via the following link:
baysideoutsourceco.com/careers-page/ with the subject line “Call Centre Clerk – Remote.”
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Due to high application volumes, only successful applicants will be contacted within 4 weeks. If you don’t hear from us, your application was not shortlisted, but your CV will be saved for future opportunities. Thank you for your interest in Bayside Outsource Co.